Remote Monitoring & Management (RMM)
- Patch management & update reporting
- Disk/CPU/RAM monitoring and alerts
- Remote access and scripting
- Asset inventory and warranty tracking
Services
A clear menu of services—built around proactive monitoring and fast support.
Helpdesk & Remote Support
- Unlimited remote assistance (plan-based)
- Onboarding/offboarding support
- Software installs and troubleshooting
- Printer and peripheral support
Network Management
- Router, switch, and Wi‑Fi configuration
- Firewall rules and segmentation
- Uptime monitoring and performance checks
- Documentation and labeling
Security & Backups
- Endpoint protection guidance
- Multi-factor authentication setup
- Backup strategy and testing
- Security baselines and hardening
GeoVision Surveillance Systems
- Camera & NVR installation and configuration
- Network and PoE setup for reliable video
- Secure remote and mobile viewing setup
- Firmware/software updates and maintenance
- System health monitoring (not activity monitoring)
Note: We monitor the system for maintenance, updates, and overall health — we do not watch live camera activity or recorded footage.